Lauren has been working at PillTime for just over a year. Lauren switches between both sites as she can work in customer service and the dispensary. Lauren is a determined member of the team and has gained experience by observing and learning new tasks. Lauren enjoys many different parts about working for PillTime and is driven to take on any new challenges. Her favourite part about working in the customer service team is speaking to new people, whether that’s a patient or a GP surgery. Lauren said the job is worthwhile when you help patients with their medication queries. When Lauren is busy in the dispensary, she loves learning about all the different medications and how they help people. Lauren is currently working on her NVQ Dispensary course as she wishes to become a dispensary member full time. When Lauren’s not back and forth both sites, she enjoys socialising with her friends and family. Lauren loves helping others and also volunteers at her local charity which supports local members of her community.